Fidelity Bank of Texas recognizes the importance our customers place on privacy and security of their personal information.
Our goal is to protect your personal information in every way, whether on the phone, in our lobby, at the ATM or on the
Internet.
Information Collection:
Our Internet site may collect general information for statistical reporting. The items that may be collected are:
- Date and time our site was accessed
- IP address of the visitor (the numeric address for access to our Internet server)
- Web browser used
Some areas of our site may use "cookie" technology to place information about our site on your computer in a file that will
help us recognize you during later visits.
External Third Party Links:
Our website has several links to other third party sites. These links to external sites are offered as a courtesy and
convenience to our customers. Fidelity Bank of Texas is not responsible for the security, privacy practices or content
of the external site service provider.
Site Security:
Visitors may elect to provide us with personal information via email. Our site is a secure location with encryption
devices to help protect your information. Emails sent from within our site are considered secure, emails sent from
your personal email server may not be and you should be careful when emailing personal information.
If at any time you have a concern about information security, you may contact us though email at info@fbot.com or call us at 254-755-6555, or write Fidelity Bank of Texas, PO Box 5540, Waco, Texas 76708.
Consumer Complaints: Fidelity Bank of Texas is chartered under the
laws of the State of Texas and by state law is subject to regulatory
oversight by the Texas Department of Banking. Any consumer wishing to
file a complaint against Fidelity Bank of Texas should contact the Texas
Department of Banking through one of the means indicated below:
In person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin,
Texas78705-4294
Telephone: (877) 276-5554
Fax: (512) 475-1313
E-Mail: consumer.complaints@banking.state.tx.us
Website: www.banking.state.tx.us
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