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Please click on the link below to read our privacy statement.
Privacy Statement
INTERNET / WEBLINK PRIVACY
Fidelity Bank does not collect identification information from individuals
visiting the banks web site or users of our Internet Banking System.
However, we do collect information relating to usage of the internet website
to determine the frequency and duration of the access to it. In addition to
the collection of this usage data, the Internet Banking System tracts the
numbers of transactions entered by our customers. All of this information is
used to create statistical reports for our site to help the bank determine
better ways for us to serve our customer’s needs. Any information that is
submitted to the bank via e-mail or through submission of applications is
used internally to process requests for services and/or to respond to
customer’s e-mail. This information is not distributed or sold to other
organizations. We are not responsible for the collection, use or security of
information by companies or organizations outside of the Fidelity family
that may be linked to our websites. We encourage you to read the privacy
policies of websites reached through the links from Fidelity websites.
Fidelity Bank uses 256-bit SSL encryption. Your information is encrypted and
scrambled as it is sent across the Internet. Ongoing security reviews and
technology upgrades are constantly being evaluated and implemented as
improvements are developed.
CHILDREN’S ONLINE INFORMATION PRIVACY
We do not knowingly collect, maintain, or use personal information from our
websites about children under age 13. If a child who we know to be under age
13 sends personal information to us online, we will only use that
information to respond directly to that child, notify parents, or seek
parental consent.
NOTICE OF RIGHT TO FILE COMPLAINT
Fidelity Bank of Texas is chartered under the laws of the State of Texas and
by state law is subject to regulatory oversight by the Texas State
Department of banking. Any consumer wishing to file complaint against
Fidelity Bank of Texas should contact the Texas Department of Banking
through one of the means indicated below:
- In person or US Mail:
2601 North Lamar Boulevard
Suite 300,
Austin, Texas 78705-429
- Telephone No.: (877) 276-5554
- Fax no.: (512) 475-1313
- E-Mail: consumer.complaints@banking.state.tx.us
- Website: www.banking.state.tx.us
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